Last updated: 17 September 2026
This Privacy Policy explains how Slat Add-ons (“we”, “us”, or “our”) collects, uses, stores, and protects personal information when you visit, create an account, contact us, or make a purchase through https://slataddons.com.
We respect your privacy and are committed to handling personal information responsibly and in accordance with applicable privacy laws.
1. Who We Are
Website: https://slataddons.com
Business / Website Operator:
合肥市庐阳区咏柏电子商务行（个体工商户）
Hefei Luyang District Yongbai E-commerce Shop (Individual Business)
Business Address:
安徽省合肥市庐阳区四里河街道肥西路1189号金龙国际A座办1901室
Room 1901, Building A, Jinlong International, No. 1189 Feixi Road, Silihe Subdistrict, Luyang District, Hefei, Anhui, China
Contact Email:
zhangpingluo219@gmail.com
If you have any questions regarding this Privacy Policy or the way we process your personal information, please contact us using the email address above.
2. Information We Collect
Depending on how you use our website, we may collect information including:
- Your name
- Billing address
- Shipping address
- Email address
- Telephone number
- Account information
- Order and purchase history
- Shopping cart information
- Products viewed or purchased
- Messages and enquiries sent to us
- IP address
- Browser and device information
- Website usage and interaction information
- Cookie and analytics information
We only collect information that is reasonably necessary to operate our website, process orders, provide customer support, improve our services, prevent fraud, and comply with applicable legal obligations.
3. Orders and WooCommerce
Our online store uses WooCommerce.
When you place an order, we may process information necessary to:
- Process and confirm your order
- Arrange payment
- Prepare and dispatch products
- Provide shipping and tracking information
- Communicate with you regarding your order
- Process returns, refunds, or replacements
- Provide customer support
- Prevent fraud or misuse
- Maintain accounting and transaction records
Order information may include your name, email address, telephone number, billing address, shipping address, products ordered, order value, and transaction details.
4. Payments
Payments may be processed by third-party payment service providers made available on our website.
We generally do not directly store complete credit card or debit card information.
Payment providers may process information necessary to verify and complete your payment in accordance with their own privacy policies, security standards, and legal obligations.
The available payment methods may change from time to time.
5. Shipping and Delivery
To fulfil and deliver orders, we may provide necessary information to:
- Shipping companies
- Logistics providers
- Fulfilment providers
- Customs agents
- Postal or courier services
- Other service providers involved in delivery
Information shared may include your name, shipping address, telephone number, email address, and parcel or order information.
We only share information reasonably necessary to provide delivery services.
6. Google Analytics and Google Site Kit
We use or may use Google Site Kit and Google Analytics 4 (GA4) to understand how visitors interact with our website.
Analytics information may include:
- Pages viewed
- Approximate geographic location
- Device type
- Browser information
- Referral source
- Time spent on the website
- Website interactions
- Purchase or conversion events
This information helps us understand website performance, improve user experience, and evaluate our marketing activities.
Where required by applicable law, non-essential analytics technologies will only be activated after appropriate consent has been obtained.
Google processes information according to its own privacy and data protection policies.
7. Cookies
Our website uses cookies and similar technologies.
Essential Cookies
Essential cookies may be required for:
- Shopping cart functionality
- Checkout
- Customer accounts
- Security
- Session management
- Website functionality
These cookies are necessary for the website to operate properly.
Analytics Cookies
Analytics cookies help us understand how visitors use our website and which pages or products receive the most interaction.
Where legally required, analytics cookies will only be activated after consent.
Marketing Cookies
If we use advertising platforms such as Google Ads or other advertising services, marketing cookies may be used to measure conversions and advertising performance.
Where applicable law requires consent, these technologies will only be used after consent has been provided.
Users may also control cookies through their browser settings.
8. Advertising and Conversion Tracking
We may use services such as Google Ads to promote our products and measure the effectiveness of advertising campaigns.
These services may process information regarding how visitors interact with our website after viewing or clicking an advertisement.
Where required by law, advertising and conversion tracking technologies will only be enabled after appropriate consent.
9. Customer Accounts
If you create an account on our website, we may store information contained in your customer profile.
You may be able to view or update certain account information through the website.
We may retain account information for as long as the account remains active or as reasonably necessary for customer support, security, fraud prevention, accounting, and legal purposes.
10. Contact Forms and Customer Support
When you contact us by email, contact form, or other customer service channel, we may collect:
- Your name
- Email address
- Telephone number
- Company name, if provided
- Order information
- Message content
We use this information to respond to your enquiry and provide customer support.
11. How We Use Personal Information
We may use personal information to:
- Operate and maintain our website
- Process purchases and orders
- Process payments
- Deliver products
- Provide order updates
- Manage customer accounts
- Provide customer service
- Handle returns and refunds
- Detect fraud and security risks
- Improve our website and services
- Analyse website performance
- Measure advertising performance
- Meet legal, accounting, and tax obligations
- Establish, exercise, or defend legal claims
We do not sell customers’ personal information to advertisers.
12. Legal Bases for Processing
Where the GDPR, UK GDPR, or similar privacy laws apply, our legal bases for processing may include:
Performance of a Contract
Where processing is necessary to process, fulfil, deliver, or support your order.
Legal Obligation
Where processing is necessary to comply with accounting, tax, consumer protection, regulatory, or other legal requirements.
Legitimate Interests
We may process certain information for legitimate business purposes, including:
- Operating and securing the website
- Preventing fraud
- Improving customer support
- Improving products and services
We consider the impact on your privacy rights before relying on legitimate interests.
Consent
Where required, we may request consent for:
- Analytics cookies
- Advertising cookies
- Certain marketing communications
You may withdraw consent where applicable.
13. Sharing Personal Information
We may share necessary personal information with trusted service providers including:
- Website hosting providers
- WooCommerce-related service providers
- Payment processors
- Shipping and logistics companies
- Analytics providers
- Email service providers
- Customer support services
- IT and security providers
- Professional advisers
- Government authorities where legally required
We only share information when there is a legitimate business or legal reason to do so.
14. International Data Transfers
Some service providers used by our website may process information in countries outside your country of residence.
Where required under applicable privacy laws, appropriate safeguards may be used for international transfers, including:
- Adequacy decisions
- Standard Contractual Clauses
- Other legally recognised transfer mechanisms
15. Data Retention
We retain personal information only for as long as reasonably necessary.
For example:
- Order records may be retained for accounting, tax, legal, and fraud-prevention purposes.
- Account information may be retained while your account remains active.
- Customer service communications may be retained as necessary to resolve enquiries or disputes.
- Analytics information may be retained according to the settings of the relevant analytics platform.
Retention periods may vary depending on legal and operational requirements.
16. Your Privacy Rights
Depending on your location, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of personal information
- Request restriction of processing
- Object to certain types of processing
- Request data portability
- Withdraw consent
- Lodge a complaint with an appropriate data protection authority
Some rights may be subject to legal limitations or exceptions.
To make a privacy request, please contact:
We may need to verify your identity before processing certain requests.
17. Marketing Communications
If you voluntarily subscribe to promotional communications, we may send you information regarding:
- New products
- Promotions
- Special offers
- Website updates
You may unsubscribe from marketing communications at any time through the unsubscribe option contained in the message or by contacting us.
Order confirmations, shipping notifications, and other transactional messages are not considered marketing communications.
18. Security
We take reasonable technical and organisational measures to protect personal information against:
- Unauthorised access
- Loss
- Misuse
- Alteration
- Disclosure
However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure.
19. Children’s Privacy
Our website and products are not specifically directed toward children.
We do not knowingly collect personal information from children where parental or guardian consent would be required under applicable law.
If you believe information has been collected from a child improperly, please contact us.
20. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, security, or content of third-party websites.
You should review the privacy policies of those websites before providing personal information.
21. Changes to This Privacy Policy
We may update this Privacy Policy when necessary due to:
- Changes to our website
- Changes to services or products
- Changes to technologies we use
- Changes to legal or regulatory requirements
The updated version will be published on this page, and the Last updated date will be revised accordingly.
22. Contact Us
For questions or requests regarding privacy or personal information, please contact:
Business / Website Operator:
合肥市庐阳区咏柏电子商务行（个体工商户）
Website:
https://slataddons.com
Email:
zhangpingluo219@gmail.com
Business Address:
安徽省合肥市庐阳区四里河街道肥西路1189号金龙国际A座办1901室
Room 1901, Building A, Jinlong International, No. 1189 Feixi Road, Silihe Subdistrict, Luyang District, Hefei, Anhui, China