SUPPORT
Frequently Asked Questions
Can retail customers order only one item?
Yes. The storefront supports normal retail purchasing from one item unless a specific product says otherwise.
How does a business account work?
Business customers register through the account area and require approval before B2B purchasing privileges are applied.
What is the B2B minimum order quantity?
Minimum quantities can vary by product and approved account terms. Current requirements are shown in the product and cart experience after the business account is approved. Retail customers are not affected by B2B quantity rules.
Where can I find installation help?
Use the Installation Guide page for general guidance, or contact us with a product model for product-specific assistance.
Can I request a quotation?
Yes. Business customers can use the B2B Support page to request product information and quotations.